Shipping policy

Processing time

All orders are processed within 3–8 business days (excluding weekends and public holidays).

This processing time includes order verification, quality checks, and preparation before shipment. During high-demand periods, promotions, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Shipping times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to factors outside our control, including carrier delays, customs processing, or local delivery conditions.

Shipping rates

Shipping costs are calculated and displayed at checkout based on your delivery location and selected shipping method.

Customs, duties & taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
These charges are not included in your order total and are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

Order tracking

Once your order has shipped, you will receive an email with tracking information.
Please allow up to 24–72 hours for tracking updates to appear after shipment.

Incorrect address

Please ensure that all shipping information is accurate at checkout.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.